Risk Management
MAP offers a variety of flexible risk management solutions to help your credit union reduce losses and lower administrative expense associated with managing fraud.
Our services are tailored to your institution’s needs, risk characteristics, and goals. By combining processing scale, advanced technology, and years of risk management experience, we can provide you with a complete fraud management program at an affordable cost.
We work closely with you to identify your risk management needs and then provides tools and controls to actively manage payment system risk.
Falcon & VAA Risk Intelligence
Protecting member cardholders in Real Time
MAP’s fraud detection services use Falcon Fraud Manager in conjunction with the Visa Advanced Authorization service, to recognize complex, hidden fraud patterns as well as emerging schemes while minimizing interference with legitimate transactions.
Call Center Services include:
Visa Advanced Authorization (VAA)
Using best-in-class machine learning technology, VAA is a risk evaluation system that provides risk information directly for all VisaNet-processed authorizations VAA scores all Visa transactions and enables issuer real-time decisions to prevent losses with the first transaction and enhance the security of Visa payment card authorizations. VVA's risk information empowers credit unions to take appropriate action based on their authorization risk strategies and parameters across the suite of Risk Management offered by MAP.
Falcon Fraud Manager
MAP employs the FICO Falcon Fraud Manager, a neural network platform that performs sophisticated fraud scoring to capture relationships and patterns often missed by traditional fraud detection methods. This advanced system enables a credit union to design customized anti-fraud strategies to successfully detect and stop potentially fraudulent activity.
Falcon Fraud Call Center Service
Falcon Fraud Call Center provides a credit union with outbound and inbound call support for member cardholders to help minimize fraud occurrences. The Fraud Call Center monitors cases created by the Falcon Fraud Manager rules engine in combination with the Visa Advanced Authorization neural network. Fraud cases resulting from this process are passed to a predictive dialer, which then initiates outbound calls or text messages to your cardholders. The Call Center is open 7 x 24 x 365.
Managed Real-Time / Risk Advisor
Managed Real-Time Decisioning, a real-time rule strategy based on actual performance and configurable for your business. Rather than simply targeting rules to current fraud patterns and trends, our real-time decisioning solution uses multi-faceted risk intelligence data and actual false positive rate performance to determine the most effective real-time decline strategies to help you reduce fraud.
Risk Advisor is a full-service fraud solution that provides clients consulting services and regular reviews to discuss fraud trends and overall performance including custom-designed monthly reporting and performance insights into benchmarking, authorization, and fraud information across a variety of segments. It includes customized real-time decline ruleset based on client input on risk tolerance and fraud profile and comprehensive monitoring of defined, higher risk transaction segments every day, including weekends and holidays.
Sonar Fraud Forecaster
A Proactive Approach to Card Fraud
Sonar can help a credit union identify compromised cards earlier than some traditional tools like network alerts. MAP Sonar leverages machine learning and transaction and fraud data from a consortium of thousands of financial institutions. Sonar provides the Fraud Forecaster score which is the likelihood a card will experience fraud in the next 90 days, enabling the MAP analyst to provide reissue recommendations that align with the credit union’s goals.
Our on-behalf-of service provides you a prioritized list of potential compromised cards for any action based on your risk strategy. Finally, it provides actionable insights on network alerts and helps reduce unnecessary card reissues. Paired with MAP’s expertise and unmatched service, Sonar helps you reduce fraud, unnecessary reissuance, and member impact.
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Identifies cards at highest risk of fraud to enable immediate action
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Detects large and small compromised accounts that major networks overlook
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Employs advanced analytics to identify card fraud
Risk Services Manager
MAP offers credit unions World Class plastics and fulfillment
Risk Services Manager (RSM) provides an easy-to-use rules engine to help catch and block suspect transactions. These rules may be used alone or in conjunction with Falcon Fraud Manager and are especially effective at catching unique fraud incidents, enabling a credit union to stop authorization requests prior to approval.
MAP works with our credit unions to leverage RSM custom rule functionality to tactically target fraud scenarios – typically before a fraud incident affects your portfolio.
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Easy to Use—Create and edit rules without having to know any specialized scripting language.
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Anytime Access—With 24/7 availability you can develop and test rules quickly and conveniently to respond to changing needs.
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Test Rules—Model and refine your rules based on performance against historical transactions and gain greater assurance that the rules you implement are effective.
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Deploy Rules Quickly—Rules that have passed testing are deployed to production use within one hour.
Visa Secure (ICAS)
Issuer Cardholder Authentication Service (ICAS) is part of a multi-layered risk strategy which seeks to mitigate risk in the Card Not Present (CNP) environment. Authentication occurs prior to the Authorization and uses 3D Secure to assess the risk of a transaction, in real-time, using predictive risk analysis based on enhanced inputs, including device and transaction information and consumer behaviors. Its purpose is to assess the risk and to decide if the party making the purchase is the true party and what additional authentication is needed. ICAS adds an additional layer of security against online fraud, while minimizing friction during the checkout process. ICAS allows low -risk transactions to process without the need for additional verification, minimizing disruption and abandonment at the point of purchase and providing a better experience for the member and the potential for increased profits for the credit union.
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No development required between host system, the ACS (access control server) and MAP/Visa – we’ve already done that for you!
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No development required for migration
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Optional One-time Passcode (OTP) challenge feature to improve higher transaction completion rate and improved member experience
Elements feeding ICAS Risk Authentication Score
Other Risk Tools
MAP offers multiple authorization options and mitigation solutions to minimize your institution’s exposure to fraud. For greater card program protection and reduced fraud, these programs support valid authorization reporting for a credit union:
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Authorization edit checks provides risk edits and authorization processing options to reduce fraud exposure.
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Address Verification Service (AVS) enables merchants to confirm a cardholder’s billing address to prevent fraud in the card-not-present environment.
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CAMS Alert Service notifies financial institutions of accounts that are at risk due to a compromise event. Issuers can optionally use this information to make informed decisions about their at-risk accounts. MAP supports an Auto Upload Service that allows Visa to transmit CAMS alerts directly to DPS, which automatically uploads them and makes them available to the risk mitigation tools, RSM or Flash Fraud rules.
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Cardholder Authentication includes a range of options for verification of card CVV values as part of the suite of authorization controls provided to client issuers.
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Risk Collaborative Network (RCN) service integrates multiple Visa products to collectively address dispute and fraud mitigation via enhanced data, merchant alerting, and process automation.
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Suspect Activity Report is a daily report customized to your institution’s parameters, quickly identifies excessive or abnormal levels of cardholder authorization activity.
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Visa Resolve Online (VROL) can be used to submit fraud advices and exception file listings to Visa.
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VIP Travel Monitor Service allows you to designate individual cardholders for special transaction processing and manual fraud case review.
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Visa Travel Notification Service (VTNS) incorporates cardholder self-reported travel plans into the VisaNet authorization message via an online form or your call center.
